Points, miles, and snide remarks.
After months of delays largely owing to the hacking of MGM’s IT infrastructure last year, Marriott and MGM have finally revealed the details of their new partnership, which will allow members of both loyalty programs to earn and redeem points, receive elite benefits, and transfer points between the two programs. Sounds great, right? Well, not so fast.
Read More
The situation took a sudden turn when MGM Resorts faced an unprecedented cyberattack last month.
Read More
The roots of this chaos trace back to a crafty social engineering attack against MGM’s helpdesk. The attacker, armed with little more than publicly-available employee info from LinkedIn, managed to socially engineer their way into the company’s systems. While most headlines are fixated on the cyber aspect, the real-world repercussions are nothing short of dramatic.
Read More